At Elements PRMC Limited, we understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website www.elements-prmc.co.uk and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.
We may update this Privacy Policy from time to time (for example, if the law changes) so we recommend that you check this page periodically to ensure that you’re satisfied with any changes. By using our website, you’re agreeing to be bound by this Policy. If you do not accept and agree with this Privacy Policy, you must stop using our website immediately.
If you have any questions relating to our website or this Privacy Policy, please contact us by email at info@elements-prmc.co.uk or in writing to Ingatestone Forge, 3a High Street, Ingatestone, Essex, CM4 9ED. Alternatively, you can telephone +44 (0)1376 347 347.
Our website is operated by Elements PRMC Limited , a limited company registered in England under company number 09234480, whose registered address is 5 Deansway, Worcetser, WR1 2JG and whose main trading address is Ingatestone Forge, 3a High Street, Ingatestone, Essex, CM4 9ED
This Privacy Policy applies only to your use of our website. Our site may contain links to other websites but please note that we have no control over how your data is collected, stored, or used by other websites. We therefore advise you to check the privacy policies of any such websites before providing any data to them.
Equally, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that site as well as our site.
As a data subject, you have the following rights under EU Regulation 2016/679 – the General Data Protection Regulation (“the GDPR”), which this policy and our use of personal data have been designed to uphold:
If you have any cause for complaint about our use of your personal data, please contact us using the details provided in the section entitled ‘How You Can Access And Update Your Information’ and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
We obtain information about you when you use our website, for example, when you contact us about products and services or if you register for an event, request to receive marketing communications or make an online purchase.
When you visit the www.elements-prmc.co.uk site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Log files track actions occurring on the Site, and may collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Log files are an important part of running any responsible web page.
Additionally, when you make a request to be contacted, or sign-up for a product or service on the Site, we collect the information you provide to us, including your name, company, email address, and phone number. We refer to this information as “Contact Information.”
When we talk about “Personal Information” in this Privacy Notice we are talking both about Device Information and Contact Information.
When you sign-up or ask to be contacted through the Site, we will maintain your Contact Information for our records to fulfil the purpose of your request. If you selected the option to receive marketing information Elements PRMC Limited will, from time to time, send you marketing materials until you tell Elements PRMC Limited to cease doing so. You can do so at any time by raising a request on the form in the Contact Us section of the site.
How we process Personal Information you provided when you visited www.elements-prmc.co.uk
We use the Contact Information that you provide to fulfil your request for services or to contact you. Additionally, we use this Contact Information to provide you with information or advertising relating to our products or services where you have “opted in” to receiving such information until such time as you unsubscribe.
We process the Device Information that we collect to enable us to comply with legal and regulatory requirements to prevent fraud (in particular, your IP address), and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the impact of our marketing and advertising campaigns).
Sharing Personal Information you provided when you visited www.elements-prmc.co.uk We share your Personal Information with some third parties.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, or to otherwise protect our rights in relation to legal claims.
All personal data is processed and stored securely, for no longer than is necessary. We will comply with our obligations and safeguard your rights under the GDPR.
Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
Specifically, we may use your data for the following purposes:
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
With your prior consent and/or request, and where permitted by law, we may also use your data for marketing purposes, which may include contacting you by email and/or telephone and/or text message and/or post with information, news and offers on our products and services.
We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may sometimes contract with third parties to supply products and services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
We may compile statistics about the use of our website including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
We may sometimes use third-party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where we transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of the business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
When you submit personal data via our website, you may be given options to restrict our use of your data. In particular, we aim to provide strong controls over our use of your data for direct marketing purposes.
You have a choice about whether or not you wish to receive information from us. If you do wish to receive direct marketing communications from us about our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact individuals for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted in this way. You can change your marketing preferences at any time by contacting us by email: info@elements-prmc.co.uk or by telephone on +44 (0)1376 347 347.
The accuracy of your information is important to us. We’re constantly reviewing ways to keep our data fresh and make it easier for you to correct the information that we hold about you. In the meantime, if you change your email address, or any of the other information we hold is inaccurate or out-of-date, please email us at: info@elements-prmc.co.uk, or write to us at: Ingatestone Forge, 3a High Street, Ingatestone, Essex, CM4 9ED. Alternatively, you can telephone +44 (0)1376 347 347.
You have the right to ask for a copy of the information Elements PRMC Limited holds about you.
Security precautions are in place to protect the loss, misuse or alteration of your information.
When you give us personal information, we take steps to ensure that it’s treated securely. We have installed an SSL certificate on our website to ensure our pages are secure and a padlock icon is displayed in web browsers such as Google Chrome to confirm this security measure.
Non-sensitive details are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Like many other websites, our website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.
Calltracks call tracking services are provided to Elements PRMC Limited in accordance with our contract with them. Elements PRMC Limited are responsible for the data as the Data Controllers and for explaining to visitors of their website that they transfer personal data to Calltracks and how Calltracks processes data on their behalf.
When we (‘Data Controller’) uses the Calltracks™ visitor tracking product (‘Calltracks Service’) on our website (‘website’), there are two cookies that are used to identify your browser.
calltracksGuid: a unique number that records when your browser visits (‘Visitor ID’) the website.
calltracksData: a unique number that distinguishes between each individual visit (‘Visit ID’) on the website. This cookie may also store a number that identifies the referring site you came from as well as, in some cases, a number that identifies the keyword you searched on.
Calltracks store website activity linked to those two identifiers, which includes the entire URL, the IP address, and any other information available on the website, such as other cookies, in accordance with the instructions of the Data Controller, Elements PRMC Limited. This information will then be stored for up to one month. If there is a subsequent phone call to one of the phone numbers provided by Calltracks, at the request of the Data Controller we will link that phone call to a Visit ID (‘Linked Data’)
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
We are committed to protecting the privacy of children aged 16 and under. If you are aged 16 or under‚ please get your parent or guardian's permission before providing us with any of your personal information.
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing.
If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
We keep this Privacy Policy under regular review. It was last updated in July 2019.
