Our Blog: News, Events & Case Studies

Recruiting from the Wider Pool

Recruiting from the Wider Pool

              For some time now at conferences and dealer forums there has been talk and discussion about the importance of recruiting people from outside of the automotive industry. As a result a number of specialist agents have popped up offering bespoke eve....read more »

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Posted: 14/09/2017 | Categories: Training & Development, Business Improvements

Treating Customers Fairly?

Treating Customers Fairly?

Last year the UK saw a record New Car market. Up over 6% on the previous year, which had already shown a significant growth, and this year looks no different as growth continues into 2016. February’s like for like year to date registrations were up nearly 5% which demonstrated a further forward movement ahea....read more »

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Posted: 29/03/2016 | Categories: Training & Development, Business Improvements

Do Consultants Add Value?

Do Consultants Add Value?

When Elements was first conceived it seemed then (and still does) like a really good business idea. To provide operational and mentoring support to the automotive industry in a time when head count reduction had resulted in people being so busy over the last few years that they were fast becoming ineffective seemed ....read more »

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The Prince's Trust

The Prince's Trust

The year was 1976 and Prince Charles, first in line to the throne, left active service in the Royal Navy and set about defining his legacy. He did this by boldly founding the Prince's Trust....             The registered charity set about to give youn....read more »

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Are we Deskilling our People with Information Technology?

Are we Deskilling our People with Information Technology?

With the growing need, or should we say demand, from our manufacturer partners for us to incorporate technology into the customer journey are we taking away that good old relationship building skill called conversation?   Most brands are now insisting on showroom systems utilising iPads but as the consu....read more »

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Posted: 12/11/2015 | Categories: Training & Development, Business Improvements

A New Beginning

A New Beginning

Elements PRMC Limited opens its doors on the 1st of July 2015. The brain child of Darren and Katie Williams the husband and wife team behind the well-respected dealership Grants SEAT. Following the acquisition of the business by the Marshall Motor Group at the end of 2013 Darren Williams was asked to work f....read more »

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